Privacy Policy

Privacy Policy

Effective Date: May 15, 2026

Welcome to The Healing Haven Collective (“Website”), operated by Healing Haven Collective (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how information may be collected, used, and protected when you visit this Website or contact us through online forms.

Information We Collect

When you use this Website, we may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information you choose to share in contact or consultation request forms

Please do not submit sensitive medical or confidential information through website contact forms. Any information shared through the contact form is voluntary and should be limited to what feels comfortable for you to disclose.

How Information Is Used

Information submitted through this Website may be used to:

  • Respond to inquiries or consultation requests

  • Communicate regarding scheduling or services

  • Provide information about therapy services

  • Improve website performance and user experience

  • Maintain security and functionality of the Website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Scheduling & Third-Party Services

This Website may contain links or widgets directing users to third-party platforms, including SimplePractice for scheduling, appointment requests, and client portal access.

Once you leave this Website and enter a third-party platform, that platform’s privacy policy and terms apply. We encourage you to review the privacy practices of any third-party service you use.

This Website may also utilize services including:

Cookies & Analytics

This Website may use cookies or similar technologies to improve user experience, monitor website performance, and collect anonymous traffic data through analytics services such as Google Analytics.

You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may impact portions of the Website functionality.

Social Media & Embedded Content

In the future, this Website may include embedded social media content or links to platforms such as Instagram. These third-party services may collect data about your interaction with embedded content according to their own privacy policies.

Confidentiality & Electronic Communication

While we take reasonable steps to protect your information, communication through websites, email, and online forms cannot be guaranteed to be completely secure.

Submitting information through this Website does not establish a therapist-client relationship. A therapeutic relationship is only established after completion of the intake process, informed consent documentation, and mutual agreement to begin services.

Please be aware that email and electronic communications may carry inherent privacy risks. If you are experiencing a mental health emergency or crisis, do not use this Website or email to seek immediate support. Instead, call 911 or go to your nearest emergency room.

HIPAA & Protected Health Information

This Website is intended for informational purposes and initial contact only. Protected Health Information (“PHI”) should not be submitted through general website contact forms.

Clinical services provided by Healing Haven Collective are handled in accordance with applicable privacy and confidentiality laws, including HIPAA where applicable, through secure clinical platforms and documentation systems.

California Residents

As a California-based practice, we comply with applicable California privacy laws regarding the collection and use of personal information.

California residents may request information regarding the personal information collected through this Website and may request corrections or deletion where legally applicable.

Children’s Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors through this Website.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in services, technology, or legal requirements. Updated versions will be posted on this page with a revised effective date.

Contact

If you have questions regarding this Privacy Policy, you may contact:

Healing Haven Collective
DBA for Healing Haven Psychotherapy, a Licensed Clinical Social Worker Corporation
Email: Brianna@thehealinghavencollective.com
Website: TheHealingHavenCollective.com