Effective Date:May 15, 2026

Welcome to The Healing Haven Collective (“Website”), operated by Healing Haven Collective (“we,” “our,” or “us”). By accessing or using this Website, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use this Website.

Website Purpose

This Website is intended to provide general information regarding psychotherapy services, therapeutic approaches, and ways to contact or schedule with the practice.

The information provided on this Website is for informational and educational purposes only and is not medical advice, mental health treatment, crisis care, or a substitute for professional psychological or psychiatric services.

No Therapist-Client Relationship

Use of this Website, including submitting a contact form, sending an email, or scheduling a consultation, does not establish a therapist-client relationship.

A therapeutic relationship is only established after:

• Completion of required intake documentation

• Review and signing of informed consent paperwork

• Confirmation of services by the clinician

We reserve the right to determine whether services are clinically appropriate and whether to proceed with treatment.

Emergency & Crisis Situations

This Website is not intended for emergency or crisis support.

If you are experiencing a mental health emergency, are in immediate danger, or require urgent support, please call 911, contact 988, or go to your nearest emergency room.

Do not use this Website, contact forms, or email for urgent or time-sensitive mental health concerns.

Scheduling & Third-Party Platforms

This Website may contain links or widgets connecting users to third-party services, including SimplePractice for scheduling consultations, requesting appointments, or accessing client services.

Once you leave this Website and enter a third-party platform, their separate terms, privacy policies, and security practices apply. We are not responsible for the content, policies, or functionality of third-party websites or services.

Telehealth Services

Therapy services may be provided via telehealth for clients located in California. By engaging in telehealth services, clients acknowledge there may be risks associated with electronic communication and technology interruptions.

Telehealth services are only available to individuals physically located in California at the time of service, in accordance with licensure laws and regulations.

Intellectual Property

All content on this Website, including text, branding, graphics, logos, design elements, and written materials, is the property of Healing Haven Collective unless otherwise stated.

Content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Website Use

You agree to use this Website only for lawful purposes and in a manner that does not interfere with the operation, security, or accessibility of the Website.

You agree not to:

• Attempt to gain unauthorized access to the Website

• Use the Website in a fraudulent or harmful manner

• Submit false or misleading information

• Upload malicious software or harmful content

Disclaimer of Warranties

This Website and its content are provided “as is” and “as available” without warranties of any kind, express or implied.

While we strive to keep information accurate and current, we do not guarantee:

• The completeness or accuracy of Website content

• Uninterrupted or error-free operation

• That the Website will always be secure or free from viruses or technical issues

Limitation of Liability

To the fullest extent permitted by law, Healing Haven Collective shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this Website or reliance on its content.

Privacy

Your use of this Website is also governed by our Privacy Policy. Please review the Privacy Policy to understand how information may be collected and used.

Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective upon posting to this Website.

Your continued use of the Website following updates constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions shall be governed in accordance with the laws of the State of California.

Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Healing Haven Collective
DBA Healing Haven Psychotherapy, a Licensed Clinical Social Worker Corporation
Email: Brianna@thehealinghavencollective.com
Website: TheHealingHavenCollective.com